Call explain what happen to my car and the service manager Curtis was very helpful and understanding. He explain all the details about the recall on my engine and how he was going to make sure my car was repaired in a reasonable amount of time.
I received exceptional customer service from all persons involved in the purchase of my car. My salesman Eddie Martinez was able to accommodate my busy schedule and help me to find the perfect car! Rodney Christian was excellent at explaining the finance options for our purchase and helped us to get gap insurance as well. When we came in to pick up our car, Vivian Bekele was introduced us to all of the features of our vehicle as well as explaining details of the vehicle warranty. Overall I would say that my experience at Calavan was no pressure and the ...
Eddie was very professional and courteous. He listened to us and helped us purchase the vehicle we wanted.
I was greeted at my vehicle initially before going inside and given great service and treatment. Wydell and Calvin are two of the best.
I want to take this opportunity and show my appreciation to the Service Department Specialist, Ms. Tenisha . Thank you for being transparent and honest regarding my concerns with my car and the time it will take in completing it. Although my engine locked during my stay in Georgia, Tenisha took the time to go in detail and ensured it will get resolved. Im relieved and definite I made the correct decision in leaving my car here in Austell, Ga for service. No matter the length or time it takes; It will get done accordingly. Thank you Tenisha and Solomon for ...
Thanks my Salesman was from beginning to the end.
Everyone is always nice and professional. They provide snacks!
Very courteous and professional service staff. I had my oil changed and they replaced my A/C compressor. They kept me informed throughout the process. I’ll use them again.
Service staff was extremely helpful and friendly. they went above and beyond!
Tenesha was amazing from beginning to end , she told me exactly what my car needed an explained the complete process from beginning to end thoroughly to me . The price didn’t matter cause I know I’m paying for A+ service . Overall 10/10 experience can’t wait to come back again !
First let me start off by saying this was the quickest car buying experience I have ever had!! Howard, my salesman, at Calavan KIA was amazing! He made the whole car buying experience easy. He understood what my wants were and was able to execute them best way he knew how!! Ms. Vivian has a beautiful soul and was extremely helpful in explaining all of the features available to me in my car and demonstrating how to use them! Ms. Vivian makes you feel part of the Calavan family when you’re speaking with her. I love my 2022 Kia Stinger!! ...
Queen is amazing. If you’re in the market for a new car, definitely go see her. The entire staff is friendly yet professional and Ms. Vivian is a doll
Polite, professional ,and helpful
Dante @ calavan kia lithia springs location is the greatest sales representative I have ever met very professional kind and highly respected.if your looking for a new or used vehicle you must go by and ask for Dante you will not be disappointed
The waiting room was clean, clear of clutter, socially distanced and comfortable. I had general work done. ie oil, filters, rotation, etc. It took a little longer than other times. But, Aaron did an outstanding job of keeping me informed. He even had the car waiting at the door. Check out took no time.
Mr. Fred is the best! Me and my boyfriend originally came in to look at a Telluride for me and ended up selling us a Telluride and a K5. My boyfriend wasn’t even planning on getting a new car but Mr. Fred’s knowledge wooed him into getting it. Mr. Rodney the finance manager is also the best! I really didn’t think I was going to leave with a car and he ended up turning my frown upside down. Everyone at this dealership that we encountered was really nice and made us feel right at home! I’m ...
Friendly, timely service.
The best Car buying experience . I’m going to recommend to all my friend and family !
Smooth check in and check out process. Denzil walked me to my car and my car was readily accessible when it was time to leave.
Very courteous. The waiting area was very spacious and not uncomfortable. My visit was done in half the time they estimated.
Just wanted to show my appreciation for this location. Its holiday season and they managed to help me in a timely manner. Thanks Mr. Denzil, Mr. Aaron, and team.
Monique was very professional. I really enjoy the customer experience at this Kia location
Made me feel valued and appreciated. THUMBS UP FOR MR C Curtis
They squeezed me in even though they were short staffed. They were friendly and kept me updated on the status of my car.
I drop my car off service for service twice and I had a great experience. Aaron was very professional along with great customer service. He kept me updated on my vehicle from beginning to the end. I would definitely recommend this dealership.
Hands down one of the best purchasing experiences I’ve ever had. Friendly and everyone went above and beyond to make the experience worthy to continue to give them my business in the future!
The experience I've had with Kia West was exceptional. Everyone was kind, professional and had very pleasant personalities. The shuttle service was a major plus.
First call in a request him. He is very nice and proud of where he works. He is down to earth and he listens to what you want and what you are trying to achieve and he pushes towards that goal all the while informing you of what is going on. I recommend this person be given a 1000 for his actions and creativity. He's very homey and very respectful of you and your family. I was very surprised, happy and enjoyed everything about buying my first car that is Brand new!! Thankyou very much and I hope you and ...
Great customer service. Aaron was very helpful and professional.
This was my first car buying experience and let me say they made it very easy. The process was smooth, the team was amazing. My car dealer Cedric, help me get the car I wanted at a price I could live with. Even worked with me on his off day to help me secure the deal we had worked out the day before. Everyone I meet with was super friendly and helpful making the process that much easier. Ms. Vivian was amazing. She was very kind and had a warm disposition to her. She was knowledgeable in the vehicle and ...
Cedric Beal was and is the best. Cedric was on top of things from the moment we spoke to him on the phone to the point of us driving off the lot with my baby girls new car...first time car owner. Everyone that we spoke to through out the buying process was awesome. Michelle was exceptional at teaching us about all the bells and whistles of the technology in the car. The experience at Calavan KIA was refreshing. Thanks everyone for being too notch.
The Best service given!
Very nice and explained all details.
I love my Sales Rep Queen. She was amazing and made my process a breeze!!!!
Preston was beyond helpful definitely recommend everyone was very friendly!
My Visit on today 12/9/2921 was a very pleasant experience thanks to Wydell, Monique, and Blue. Upon arrival Blue greeted me with a smile and made me feel welcome. It got my day off to a great start at Calavan Kia. As I entered I was assisted by Monique who took great care of me from start to finish. She went above and beyond. For me it’s employees such as Monique and Blue that keeps customers coming back. Wydell has always made sure I was taken care of anytime I brought my vehicle in to be serviced. They are all ...
The experience was very good.
I had an excellent experience with Curtis and the Kia Service Team. They were able to quickly address any issues I was having with my car and send me on my way to enjoy the day. I will be using this Kia service department again soon!
It was a great experience, I was a bit nervous about buying a car but Eddie makes it super easy for me, thank you Eddie your are the best and great team 100% love for you ❤💙
Mrs. Hancock took really good care of me. I was out in no time. My experience was great! I had free refreshments and I got to see my car getting an oil change. 😃😃👍🏽👍🏽
Had a very nice and smooth experience! Very knowledgeable staff!
I went to look at cars , and didn't know I would end up driving one out the next day ,Eddie makes it possible for me and the rest of the team if I could give Eddie a score it would be 1000 points thank you Eddie for helping to make it possible to own my car and I am loving my car the experience was great thanks again Eddie it was nice doing business with you .
Calavan Kia was the only place I’d ever recommend when it comes to your Kia needs. They have the top of the line vehicles. I can guarantee you will not be disappointed.
Leased a Niro here 5 months ago. They were very easy to work with. Played no games, made it painless.
This my 1st time here. they took me to and from to pickup my Tractor.
I had a great experience at kia west, TENESHA JONES did an extremely great job for my family with the car we own. I haven't had any other experiences with car repair that greater than the this one, thanks for a experience.
Had a Great Experience with their Service Dept & Ms Jones was a So nice& experienced in her field, can’t wait to see how the Sales Dept does in couple yrs
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