Customer Testimonials

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Google Jan 28, 2022

Call explain what happen to my car and the service manager Curtis was very helpful and understanding. He explain all the details about the recall on my engine and how he was going to make sure my car was repaired in a reasonable amount of time.

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Google Jan 28, 2022

I received exceptional customer service from all persons involved in the purchase of my car. My salesman Eddie Martinez was able to accommodate my busy schedule and help me to find the perfect car! Rodney Christian was excellent at explaining the finance options for our purchase and helped us to get gap insurance as well. When we came in to pick up our car, Vivian Bekele was introduced us to all of the features of our vehicle as well as explaining details of the vehicle warranty. Overall I would say that my experience at Calavan was no pressure and the ...

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Google Jan 27, 2022

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Google Jan 27, 2022

Eddie was very professional and courteous. He listened to us and helped us purchase the vehicle we wanted.

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Google Jan 27, 2022

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Google Jan 26, 2022

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Google Jan 25, 2022

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Google Jan 25, 2022

I was greeted at my vehicle initially before going inside and given great service and treatment. Wydell and Calvin are two of the best.

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Google Jan 22, 2022

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Google Jan 22, 2022

I want to take this opportunity and show my appreciation to the Service Department Specialist, Ms. Tenisha . Thank you for being transparent and honest regarding my concerns with my car and the time it will take in completing it. Although my engine locked during my stay in Georgia, Tenisha took the time to go in detail and ensured it will get resolved. Im relieved and definite I made the correct decision in leaving my car here in Austell, Ga for service. No matter the length or time it takes; It will get done accordingly. Thank you Tenisha and Solomon for ...

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Google Jan 21, 2022

Thanks my Salesman was from beginning to the end.

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Google Jan 21, 2022

Everyone is always nice and professional. They provide snacks!

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Google Jan 20, 2022

Very courteous and professional service staff. I had my oil changed and they replaced my A/C compressor. They kept me informed throughout the process. I’ll use them again.

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Google Jan 19, 2022

Service staff was extremely helpful and friendly. they went above and beyond!

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Google Jan 19, 2022

Tenesha was amazing from beginning to end , she told me exactly what my car needed an explained the complete process from beginning to end thoroughly to me . The price didn’t matter cause I know I’m paying for A+ service . Overall 10/10 experience can’t wait to come back again !

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Google Jan 18, 2022

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Google Jan 16, 2022

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Google Jan 16, 2022

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Google Jan 15, 2022

First let me start off by saying this was the quickest car buying experience I have ever had!! Howard, my salesman, at Calavan KIA was amazing! He made the whole car buying experience easy. He understood what my wants were and was able to execute them best way he knew how!! Ms. Vivian has a beautiful soul and was extremely helpful in explaining all of the features available to me in my car and demonstrating how to use them! Ms. Vivian makes you feel part of the Calavan family when you’re speaking with her. I love my 2022 Kia Stinger!! ...

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Google Jan 15, 2022

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Google Jan 14, 2022

Queen is amazing. If you’re in the market for a new car, definitely go see her. The entire staff is friendly yet professional and Ms. Vivian is a doll

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Google Jan 14, 2022

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Google Jan 14, 2022

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Google Jan 11, 2022

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Google Jan 10, 2022

Polite, professional ,and helpful

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Google Jan 9, 2022

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Google Jan 9, 2022

Dante @ calavan kia lithia springs location is the greatest sales representative I have ever met very professional kind and highly respected.if your looking for a new or used vehicle you must go by and ask for Dante you will not be disappointed

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Google Jan 8, 2022

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Google Jan 8, 2022

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Google Jan 8, 2022

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Google Jan 7, 2022

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Google Jan 7, 2022

The waiting room was clean, clear of clutter, socially distanced and comfortable. I had general work done. ie oil, filters, rotation, etc. It took a little longer than other times. But, Aaron did an outstanding job of keeping me informed. He even had the car waiting at the door. Check out took no time.

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Google Jan 6, 2022

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Google Jan 6, 2022

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Google Jan 6, 2022

Mr. Fred is the best! Me and my boyfriend originally came in to look at a Telluride for me and ended up selling us a Telluride and a K5. My boyfriend wasn’t even planning on getting a new car but Mr. Fred’s knowledge wooed him into getting it. Mr. Rodney the finance manager is also the best! I really didn’t think I was going to leave with a car and he ended up turning my frown upside down. Everyone at this dealership that we encountered was really nice and made us feel right at home! I’m ...

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Google Jan 5, 2022

Friendly, timely service.

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Google Jan 4, 2022

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Google Jan 1, 2022

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Google Jan 1, 2022

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Google Jan 1, 2022

The best Car buying experience . I’m going to recommend to all my friend and family !

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Google Jan 1, 2022

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Google Jan 1, 2022

Smooth check in and check out process. Denzil walked me to my car and my car was readily accessible when it was time to leave.

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Google Dec 31, 2021

Very courteous. The waiting area was very spacious and not uncomfortable. My visit was done in half the time they estimated.

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Google Dec 31, 2021

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Google Dec 31, 2021

Just wanted to show my appreciation for this location. Its holiday season and they managed to help me in a timely manner. Thanks Mr. Denzil, Mr. Aaron, and team.

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Google Dec 31, 2021

Monique was very professional. I really enjoy the customer experience at this Kia location

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Google Dec 30, 2021

Made me feel valued and appreciated. THUMBS UP FOR MR C Curtis

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Google Dec 29, 2021

They squeezed me in even though they were short staffed. They were friendly and kept me updated on the status of my car.

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Google Dec 29, 2021

I drop my car off service for service twice and I had a great experience. Aaron was very professional along with great customer service. He kept me updated on my vehicle from beginning to the end. I would definitely recommend this dealership.

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Google Dec 29, 2021

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Google Dec 29, 2021

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Google Dec 29, 2021

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Google Dec 28, 2021

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Google Dec 28, 2021

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Google Dec 26, 2021

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Google Dec 25, 2021

Hands down one of the best purchasing experiences I’ve ever had. Friendly and everyone went above and beyond to make the experience worthy to continue to give them my business in the future!

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Google Dec 24, 2021

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Google Dec 23, 2021

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Google Dec 23, 2021

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Google Dec 22, 2021

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Google Dec 22, 2021

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Google Dec 22, 2021

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Google Dec 22, 2021

The experience I've had with Kia West was exceptional. Everyone was kind, professional and had very pleasant personalities. The shuttle service was a major plus.

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Google Dec 22, 2021

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Google Dec 21, 2021

First call in a request him. He is very nice and proud of where he works. He is down to earth and he listens to what you want and what you are trying to achieve and he pushes towards that goal all the while informing you of what is going on. I recommend this person be given a 1000 for his actions and creativity. He's very homey and very respectful of you and your family. I was very surprised, happy and enjoyed everything about buying my first car that is Brand new!! Thankyou very much and I hope you and ...

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Google Dec 21, 2021

Great customer service. Aaron was very helpful and professional.

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Google Dec 21, 2021

This was my first car buying experience and let me say they made it very easy. The process was smooth, the team was amazing. My car dealer Cedric, help me get the car I wanted at a price I could live with. Even worked with me on his off day to help me secure the deal we had worked out the day before. Everyone I meet with was super friendly and helpful making the process that much easier. Ms. Vivian was amazing. She was very kind and had a warm disposition to her. She was knowledgeable in the vehicle and ...

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Google Dec 19, 2021

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Google Dec 19, 2021

Cedric Beal was and is the best. Cedric was on top of things from the moment we spoke to him on the phone to the point of us driving off the lot with my baby girls new car...first time car owner. Everyone that we spoke to through out the buying process was awesome. Michelle was exceptional at teaching us about all the bells and whistles of the technology in the car. The experience at Calavan KIA was refreshing. Thanks everyone for being too notch.

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Google Dec 18, 2021

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Google Dec 17, 2021

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Google Dec 16, 2021

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Google Dec 16, 2021

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Google Dec 15, 2021

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Google Dec 15, 2021

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Google Dec 14, 2021

The Best service given!

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Google Dec 13, 2021

Very nice and explained all details.

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Google Dec 12, 2021

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Google Dec 12, 2021

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Google Dec 12, 2021

I love my Sales Rep Queen. She was amazing and made my process a breeze!!!!

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Google Dec 10, 2021

Preston was beyond helpful definitely recommend everyone was very friendly!

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Google Dec 10, 2021

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Google Dec 10, 2021

My Visit on today 12/9/2921 was a very pleasant experience thanks to Wydell, Monique, and Blue. Upon arrival Blue greeted me with a smile and made me feel welcome. It got my day off to a great start at Calavan Kia. As I entered I was assisted by Monique who took great care of me from start to finish. She went above and beyond. For me it’s employees such as Monique and Blue that keeps customers coming back. Wydell has always made sure I was taken care of anytime I brought my vehicle in to be serviced. They are all ...

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Google Dec 9, 2021

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Google Dec 8, 2021

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Google Dec 6, 2021

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Google Dec 5, 2021

The experience was very good.

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Google Dec 5, 2021

I had an excellent experience with Curtis and the Kia Service Team. They were able to quickly address any issues I was having with my car and send me on my way to enjoy the day. I will be using this Kia service department again soon!

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Google Dec 4, 2021

It was a great experience, I was a bit nervous about buying a car but Eddie makes it super easy for me, thank you Eddie your are the best and great team 100% love for you ❤💙

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Google Dec 4, 2021

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Google Dec 3, 2021

Mrs. Hancock took really good care of me. I was out in no time. My experience was great! I had free refreshments and I got to see my car getting an oil change. 😃😃👍🏽👍🏽

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Google Dec 3, 2021

Had a very nice and smooth experience! Very knowledgeable staff!

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DealerRater Dec 3, 2021

I went to look at cars , and didn't know I would end up driving one out the next day ,Eddie makes it possible for me and the rest of the team if I could give Eddie a score it would be 1000 points thank you Eddie for helping to make it possible to own my car and I am loving my car the experience was great thanks again Eddie it was nice doing business with you .

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Google Dec 2, 2021

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Google Dec 1, 2021

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DealerRater Oct 30, 2021

Calavan Kia was the only place I’d ever recommend when it comes to your Kia needs. They have the top of the line vehicles. I can guarantee you will not be disappointed.

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DealerRater Oct 30, 2021

Leased a Niro here 5 months ago. They were very easy to work with. Played no games, made it painless.

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DealerRater Oct 28, 2021

This my 1st time here. they took me to and from to pickup my Tractor.

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DealerRater Apr 20, 2021

I had a great experience at kia west, TENESHA JONES did an extremely great job for my family with the car we own. I haven't had any other experiences with car repair that greater than the this one, thanks for a experience.

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DealerRater Apr 16, 2021

Had a Great Experience with their Service Dept & Ms Jones was a So nice& experienced in her field, can’t wait to see how the Sales Dept does in couple yrs

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